Privacy policy

SVS Australia recognises that your privacy is very important to you and that you have a right to control your personal information. We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly.

This notice describes our privacy policy. By visiting your web site you are accepting the practices described in this Privacy Notice.


What personal information do we gather?
The information we learn from customers helps us personalise and continually improve your shopping experience with us.

We record the following information :

  •  Information You Give Us: We receive and store any information you enter on our Webs site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of our many features. We use the information that you provide for such purpose as responding to your requests, customising future shopping for you, improving our site, and communicating with you.
  • Other information: We receive and store certain types of information whenever you interact with us. For example. like many Web sites, we use "cookies," to track your purchase and when you are logged onto our site. If you have cookies switched off you will not be able to purchase from this site or log in for special members' pricing or offers. 
  • Email Communications: To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities.

 

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your shopping cart and logging in or out of the website.

To "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However cookies allow you to take full advantage of some features, and we thus recommend that you have them turned on.

Do we share the information we receive?
We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.

 

  • Business Transfers- Protection Of Our Business and Others: We may release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and supplying of information to Law Enforcement agencies.

Children
We generally do not sell products for purchase by children, as we require credit card details. If you are under 18, you may use our site but we reserve the right not to accept your order if we believe that to sell to you is against the law, you do not have legitimate authority to authorize a purchase, you do not have the means to purchase or pay, that our products may be used inappropriately, or our products could cause harm.

What choices do l have?
You can always choose not to provide information by not completing web forms and turning your cookies off. However, you will not be able to purchase on this site while cookies are switched off.

Data Security
SVS Australia uses the industry standard security protocol to encrypt all sensitive information (like your credit card details) that passes between your computer and the SVS Australia website. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in transit. So, when using an SSL capable browser, shopping on SVS Australia is perfectly safe.

Also, when you provide credit card information on our website, it is passed directly to the bank via SSL secured payment gateway and is at no stage stored on our website or in our database. This means there is no risk of your credit card information being stolen, even in the highly unlikely event of someone gaining access to our database.


 


[REMOVE THIS SECTION IF YOU DO NOT USE ETRACKER STORE STATISTICS]
This website uses etracker technology (www.etracker.de) through which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.